+64 220 736 466
+64 220 736 466
Effective Date: 17 November 2017
This Privacy Policy governs the manner in which SMB Consultants Ltd ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the Whizrock website ("Site"). This Privacy Policy applies to the Site and all products and services offered by Whizrock.
We may collect personal identification information from you in various ways, including but not limited to when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, our customers, who provide us with Customer Data and in some cases, Payee Data, Third-party services and providers, such as business partners, credit bureaus, social media tools, analytics and other publicly available sources, events we organise or take part in, and other business initiatives (including partner promotions, communications, and events) or resources we make available on our Site. The personal identification information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, and payment details.
We may also collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, technical information about your means of connection to our Site (such as the operating system and the Internet service providers utilized), and other similar information.
We collect and use your personal information for the following purposes:
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalise user experience: We may use information in the aggregate to understand how our users as a group use the services and
resources provided on our Site.
To process payments: We may use the information you provide about yourself when placing an order only to provide service to that order. We
do not share this information with outside parties except to the extent necessary to provide the service.
To file tax returns: we may collect financial information eg. income details, expenses, IRD number and other financial data required for tax
preparation
To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to
respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include
company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails,
we include detailed unsubscribe instructions at the bottom of each email.
To facilitate and optimise, our marketing and advertising campaigns, ad management and sales operations, and to manage and deliver
advertisements for our products and Services more effectively;
We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Legal Compliance: In exceptional circumstances, we may disclose or allow government and law enforcement officials access to your Personal Data in response to a subpoena, search warrant or court order (or similar requirement), or in compliance with applicable laws and regulations, with or without notice to you. All such disclosure requests will be reviewed by Whizrock to determine to what extent, if any, Whizrock is required to comply with such request. Whizrock will consult with its legal advisors on the request to determine if we are permitted to notify you about such requests. Such disclosure or access may occur if we believe in good faith that: (1) we are legally compelled to do so; (2) disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, counter terrorist financing verification requirements fraud, or other wrongdoing; or (3) such disclosure is required to protect our legitimate business interests, including the security or integrity of our
products and Services. Unless Whizrock is prohibited from doing so by applicable laws or the applicable legal request, Whizrock may notify you before disclosing Personal Data, so you may take the necessary steps to object or seek protection from disclosure.
Service Providers: We engage selected partners, and third-party contractors to perform services complementary to our own, and to support the operation of our business. Such Service Providers or contractors include hosting and server co-location services, communications and content delivery networks (CDNs), internet service providers, operating systems and platforms, data analytics services, marketing and advertising services, data and cyber security services, fraud detection and prevention services, capital providers, and correspondents, banks, financial institutions, credit bureaus, collection agencies, customer engagement services, billing and payment processing services, web analytics, e-mail and SMS distribution and monitoring services, session or activity recording services, remote access services, performance measurement, data optimization services, social and advertising networks, content providers, support and customer relation management systems, service providers that help us verify your identity and help us comply with our legal and regulatory obligations to screen and monitor transactions; recruiters and companies that provide background checking services; and our business, legal, tax, financial and compliance advisors (collectively, “Service Providers“). These Service Providers may have access to your Personal Data, depending on each of their specific roles and purposes in facilitating, supporting, and enhancing our Services, and may only use it for such purposes.
Third-Party Websites and Services: Our Services may include links to third-party websites, and integrations with third-party services. Such websites and third-party services, and any information you process, submit, transmit or otherwise use with such websites and third-party services, are governed by such third-party’s terms and privacy practices and policies, and not by this Privacy Policy. We encourage you to carefully read the terms and privacy policies of such websites and third-party services. To the extent that our Service Providers contact you in order to offer or promote our Service, they may additionally interest you in their own services. Should you decide to engage in such activities with SMB Consultants’s Service Providers, please note that such engagement is beyond the scope of SMB Consultants Terms of Use and Privacy Policy and will therefore be covered by our Service Provider’s terms and privacy policy.
Sharing Data with Other Users: Payee Data and Third Party Data is typically shared with and is available to Customer Users within the relevant Customer account. Customer Data is shared with the administrator or other users of their Customer account. In such cases, sharing such data means that the administrator or other users of the account may access it on behalf of the Customer, and will be able to monitor, process and analyse the Personal Data contained therein. This includes instances where you may contact us for help in resolving an issue specific to you or to a team of which you are a member (and which is managed by the same Customer). Please note that SMB Consultants is not responsible for and does not control any further disclosure, use or monitoring by or on behalf of the Customer, where the Customer acts as the Data Controller of such data Supplier Data is typically shared with other users of the Services, primarily through access to the Supplier’s site in relation to the Services.
Events: SMB Consultants may receive from, and share with a third-party event host, Personal Data collected at events either managed by Whizrock or by a third party. For any event hosted by a third party, the collection and use of all Personal Data will be governed by the applicable third party’s privacy policy, and the terms provided to individuals at the applicable event.
Changes to This Privacy Policy
Whizrock has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Email: [email protected]
This Privacy Policy governs the manner in which SMB Consultants Ltd ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the Whizrock website ("Site"). This Privacy Policy applies to the Site and all products and services offered by Whizrock.
We may collect personal identification information from you in various ways, including but not limited to when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, our customers, who provide us with Customer Data and in some cases, Payee Data, Third-party services and providers, such as business partners, credit bureaus, social media tools, analytics and other publicly available sources, events we organise or take part in, and other business initiatives (including partner promotions, communications, and events) or resources we make available on our Site. The personal identification information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, and payment details.
We may also collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, technical information about your means of connection to our Site (such as the operating system and the Internet service providers utilized), and other similar information.
We collect and use your personal information for the following purposes:
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalise user experience: We may use information in the aggregate to understand how our users as a group use the services and
resources provided on our Site.
To process payments: We may use the information you provide about yourself when placing an order only to provide service to that order. We
do not share this information with outside parties except to the extent necessary to provide the service.
To file tax returns: we may collect financial information eg. income details, expenses, IRD number and other financial data required for tax
preparation
To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to
respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include
company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails,
we include detailed unsubscribe instructions at the bottom of each email.
To facilitate and optimise, our marketing and advertising campaigns, ad management and sales operations, and to manage and deliver
advertisements for our products and Services more effectively;
We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Legal Compliance: In exceptional circumstances, we may disclose or allow government and law enforcement officials access to your Personal Data in response to a subpoena, search warrant or court order (or similar requirement), or in compliance with applicable laws and regulations, with or without notice to you. All such disclosure requests will be reviewed by Whizrock to determine to what extent, if any, Whizrock is required to comply with such request. Whizrock will consult with its legal advisors on the request to determine if we are permitted to notify you about such requests. Such disclosure or access may occur if we believe in good faith that: (1) we are legally compelled to do so; (2) disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, counter terrorist financing verification requirements fraud, or other wrongdoing; or (3) such disclosure is required to protect our legitimate business interests, including the security or integrity of our
products and Services. Unless Whizrock is prohibited from doing so by applicable laws or the applicable legal request, Whizrock may notify you before disclosing Personal Data, so you may take the necessary steps to object or seek protection from disclosure.
Service Providers: We engage selected partners, and third-party contractors to perform services complementary to our own, and to support the operation of our business. Such Service Providers or contractors include hosting and server co-location services, communications and content delivery networks (CDNs), internet service providers, operating systems and platforms, data analytics services, marketing and advertising services, data and cyber security services, fraud detection and prevention services, capital providers, and correspondents, banks, financial institutions, credit bureaus, collection agencies, customer engagement services, billing and payment processing services, web analytics, e-mail and SMS distribution and monitoring services, session or activity recording services, remote access services, performance measurement, data optimization services, social and advertising networks, content providers, support and customer relation management systems, service providers that help us verify your identity and help us comply with our legal and regulatory obligations to screen and monitor transactions; recruiters and companies that provide background checking services; and our business, legal, tax, financial and compliance advisors (collectively, “Service Providers“). These Service Providers may have access to your Personal Data, depending on each of their specific roles and purposes in facilitating, supporting, and enhancing our Services, and may only use it for such purposes.
Third-Party Websites and Services: Our Services may include links to third-party websites, and integrations with third-party services. Such websites and third-party services, and any information you process, submit, transmit or otherwise use with such websites and third-party services, are governed by such third-party’s terms and privacy practices and policies, and not by this Privacy Policy. We encourage you to carefully read the terms and privacy policies of such websites and third-party services. To the extent that our Service Providers contact you in order to offer or promote our Service, they may additionally interest you in their own services. Should you decide to engage in such activities with SMB Consultants’s Service Providers, please note that such engagement is beyond the scope of SMB Consultants Terms of Use and Privacy Policy and will therefore be covered by our Service Provider’s terms and privacy policy.
Sharing Data with Other Users: Payee Data and Third Party Data is typically shared with and is available to Customer Users within the relevant Customer account. Customer Data is shared with the administrator or other users of their Customer account. In such cases, sharing such data means that the administrator or other users of the account may access it on behalf of the Customer, and will be able to monitor, process and analyse the Personal Data contained therein. This includes instances where you may contact us for help in resolving an issue specific to you or to a team of which you are a member (and which is managed by the same Customer). Please note that SMB Consultants is not responsible for and does not control any further disclosure, use or monitoring by or on behalf of the Customer, where the Customer acts as the Data Controller of such data Supplier Data is typically shared with other users of the Services, primarily through access to the Supplier’s site in relation to the Services.
Events: SMB Consultants may receive from, and share with a third-party event host, Personal Data collected at events either managed by Whizrock or by a third party. For any event hosted by a third party, the collection and use of all Personal Data will be governed by the applicable third party’s privacy policy, and the terms provided to individuals at the applicable event.
Changes to This Privacy Policy
Whizrock has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Email: [email protected]